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What we collect |
How we use it |
- 1
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Information provided as part of your account including:
- Your username;
- Your password;
- Your mobile phone number;
- Your email address;
- Your account settings;
- Your account preferences.
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We use this information, including to:
- Register an account for you and enable you to log in the account;
- Enable network-enabled features of 360 Robot Vacuum Cleaner and provide our services;
- Verify users’ identity and to prevent fraud;
- Identify how you'd like to use your account.
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- 2
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Information collected for associating your 360 Robot Vacuum Cleaner to your APP:
- IP address of your 360 Robot Vacuum Cleaner;
- Wi-Fi network information (including Wi-Fi account name and password);
- Serial number of your 360 Robot Vacuum Cleaner.
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We use this information to Associate 360 Robot Vacuum Cleaner with the APP. |
- 3
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Information automatically collected when you are using 360 Robot Vacuum Cleaner:
- The areas you clean;
- Features 360 Robot Vacuum Cleaner you used and cleaning modes you choose;
- Any faults of 360 Robot Vacuum Cleaner.
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We use this information, including to:
- Provide room cleaning service;
- Identify issues with 360 Robot Vacuum Cleaner and user's experience of it;
- Improve our service.
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- 4
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Information about the way you use our APP including:
- IP address of your mobile device;
- Device information such as Android ID, device type, operating system and its language, unique device identifiers, the mobile network system and its language, network/internet status;
- When and how you use our APP;
- The features of 360Smart APP you used.
- The cleaning history and cleaning maps of your account.
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We use this information, including to:
- Provide room cleaning service;
- Identify issues with 360 Robot Vacuum Cleaner and user's experience of it;
- Improve our service;
- Improve our products.
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- 5
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Information automatically collected through your use of our Website including:
- Date and time of requests;
- The requests you make;
- The pages you visit;
- IP address
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We use this information, including to:
- Provide our services;
- Identify issues with the Website and user's experience of it;
- Monitor the way our website is browsed.
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- 6
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Information when you communicate with us whether in person, through our website or via email, over the phone, through social media or via any other medium, including:
- Your contact details (this may include your social media account if that's the way you communicate with us);
- The details of your communications with us;
- The details of our messages to you.
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We use this information, including to:
- Answer your questions;
- Show related data to users;
- Monitor customer communications for service improvement and training purposes;
- Improve our services;
- Personalise our services;
- Improve our products.
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